Check Your Internet Connection

The very first step in troubleshooting this error is to check that your internet connection is working as intended. To check this, visit and run a test, making sure nothing is running on your computer except your browser. If you get a result without any spikes downward then there are probably no issues with your internet connection. If you get an uneven result, so with large spikes in speed, or you get very low results (less than 1 or 2 Mbps), then you have a connection issue. The first thing you should do is switch off your VPN or proxy if you have one running and if that doesn’t help, reset your router.  If that doesn’t change anything, that means the issue is beyond your control and you should reach out to your internet service provider and see what’s going on. 

Change Download Location

If there’s nothing wrong with your internet connection, there could be an issue with the folder you’re downloading to. The best way to check this is to change the default download folder. We’ll recap the main steps here. With the new download location set up, try downloading the file again. If it still doesn’t work, there are a few more things to try.

Use Incognito Mode

Another issue causing the “download failed: network error” issue could be that you’re running an extension that’s interfering with the download. The easiest way to get around that issue is to simply use incognito mode, also known as private browsing.  To switch on incognito mode, just select the three dots at the top right of the screen and click on new incognito window. Alternatively, you could also use the keyboard shortcut Ctrl + Shift + N anytime you’re in Chrome. In the new window, navigate to the page where you found the download, and initiate it again.

Try Another Browser

If Chrome still isn’t downloading the file, then the next measure is to boot up another browser. There are plenty to choose from, but two of our favorites are Mozilla Firefox and Vivaldi. Just download the installer for either browser, open it when it’s set up, and then try downloading the file again. If that doesn’t work either, then the problem isn’t with Chrome, it’s with something else. The first step is to take a look at your antivirus software.

Check Antivirus

Antivirus programs sometimes will become a little overzealous and block downloads that are otherwise just fine, but are tripping some advanced protocols. To get around this issue, you can either temporarily disable the antivirus suite altogether — usually through an icon in the system tray — or simply switch off these advanced functions. The second approach is probably the safest, so best to try that first. However, since every antivirus program is different, you’ll have to do some navigating on your own. In most antivirus programs, you’ll need to find the settings screen, and then go to a menu that’s likely called something like advanced. This is what it looks like in ESET antivirus. There, you’re going to have to find a setting called HTTPS scanning or encrypted connection scanning. If it’s checked, uncheck it, and try the download again. Regardless of whether it works or not, make sure to check it again after you’re done to remain protected.

Update Network Drivers

Another problem could be that your network driver — also known as a network adapter — isn’t up to date. To fix that in Windows 7, 8 or 10, just go to device manager either by searching for it or finding it in the control panel, under hardware and sound. There, find the entry that says network adapters and open it. You’ll get a list, find one that says something along the lines of “desktop adapter” or has the name of the manufacturer who made your computer or motherboard. Right-click, and then select update driver. Windows will take care of the rest. 

Reset Google Chrome

With all the above methods exhausted, there’s really only one thing left to do, namely resetting Google Chrome. It’s pretty much the nuclear option as it will also wipe all your settings and extensions and all other preferences, but it’s the only remaining solution you have. Afterward, you’ll have a brand-new Chrome, which should fix any recurring network error issues. Again, resetting Chrome is pretty drastic, so we recommend trying all other solutions first before trying this one.

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